Frequently asked questions
Have questions? We're hereto help
When will you ship my items?
All orders are subject to a handling and processing period before shipment, usually 2 - 3 business days. You will then receive email notification of shipment with the tracking number provided.
Free H20 Mini Humidifier
We consistently give away free humidifiers to our followers on social media. Make sure to follow Instagram , Facebook, or TikTok
How long is the shipping time?

★Please allow 5 - 15 business days for Free Tracked Shipping for delivery to the United States, Canada, Australia, and the United Kingdom.

In most cases, you will receive your item(s) earlier than expected and sometimes it depends on the destination.

★Please allow 10-20 business days for Free Tracked Shipping for delivery to all European Union Countries.

In most cases, you will receive your item(s) earlier than expected and sometimes it depends on the destination.

★Please allow 10-25 business days for delivery to the rest of the world.

Orders may be canceled if they have not been processed and shipped. After they have been processed, orders cannot be canceled. Please make sure to provide the correct shipping address. Dexotec cannot be held responsible for items shipped to incorrect addresses provided by our buyers. The buyer will be responsible for any additional shipping fees required to ship the order to the correct address. For international shipments that require import/customs taxes they are to be paid by the buyer under all circumstances. Dexotec.com is not responsible for customs taxes.

Where are my items coming from?
Our primary warehouse is in the USA, but most of our specialty items are located in other countries such as Australia, United Kingdom, and China to reduce the cost of production and give our customers the most affordable deals on the planet!
Will my items be sent in one package?
For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.
Why don't I see the same deal on your website that I we see advertised on Facebook?
Even after we stop our Facebook advertisements, those posts are still shared and liked by our fans. We can't stop this since it's the way Facebook works.
How do you determine your "compared to prices"?
We get these prices from our wholesalers or from competitor analysis..
Do you ship outside the United States?
Yes. We offer free worldwide shipping.
How do I contact you?
You can contact us at info@dexotec.com