All orders are subject to a handling and processing period before shipment, usually 2 - 3 business days. You will then receive email notification of shipment with the tracking number provided.

Many reasons can cause shipments delay such as traffic or bad weather. Check the status of your shipment using your email address and order number on our tracking page or directly with UPS using the tracking number provided on your invoice. You can also contact us at info@dexotec.com or use track order link to check on the status of your order.

Our primary warehouse is in the USA, but most of our specialty items are located in other countries such as Australia, United Kingdom, and China to reduce the cost of production and give our customers the most affordable deals on the planet!

We accept all major credit cards and Paypal. 

All prices are quoted in USD. Use the Currency converter location on the top right section of the menu to change the currency in your local amount. 

Our policy lasts 30 days. If 30 days have gone by since you received your product, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Visit our full refund policy for more info.

Returns will be provided only if the item is defective or not as described. We wish to clearly specify that the customer shall have to bear the cost of shipping the product back to us in case of refunds. However, in certain cases, where the refund is being provided due to a mistake by Dexotec, such cost shall be borne by us.

As per Trend & Social's Policy, you are eligible for a refund if your item has not been shipped yet and you email us to ask her to cancel the order. However, we charge a processing and restocking fee on such refunds which may vary from $6-10 (Depending upon the product ). Also, please note that in such situations it shall be the sole discretion of Trend & Social whether or not to grant a refund. In some cases, the refund may not be granted if the item was shipped before the customer support team could communicate with the shipping department (even if you ask for a refund immediately after placing your order.) We try our best to cancel such orders, but in special cases, your order may not be canceled.

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@dexotec.com